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Office Policy Manual

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MR Office Policy Manual (NOTE BEFORE PURCHASING: This Manual was previously revised in 2007 and again in 2024. While MR will try and update as appropriate, there is no guarantee that any further updates to this Manual will be made.) The Missouri Real Estate Commission requires that real estate offices have a written brokerage relationship policy, and MR’s Sample Office Policy Manual (originally authored by Bruce Aydt, ABR, ABRM, CRB, ePRO®, SRS) provides sample brokerage/agency policies and policies for a broad range of real estate office issues. This resource meets the minimum requirements for an office policy manual and includes suggested policies on presenting offers, receiving visits from government officials, fair housing compliance, and many other topics. It also addresses minimum brokerage services, immunity for real estate licensees for statements made by inspectors and other professionals, and Code of Ethics standards regarding multiple offers. This Manual is only a sample, and MR and the author make no representations or warranties regarding the suitability of its contents for a member’s business, nor do they assume any liability for the same. Individual members should consult with private legal counsel and adopt additions, deletions, or other appropriate modifications as deemed appropriate. For questions, please contact LEGAL LINE at 573-447-5278